Big Apple Counseling
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Dr. Matt Paldy

Insurance and Billing Information

What does being an "out-of-network" provider mean?

Being an out-of-network provider means I don’t take insurance. Some insurance companies offer "out-of-network" benefits and may partially reimburse you for therapy expenses. You should call your insurance company and ask about out-of-network benefits. If your insurance does offer them I can provide you with a billing summary, also called a “superbill”, which includes information you typically need to file an insurance claim for reimbursement.

You should call your insurance company and ask:

Why do you choose to be an "out-of-network provider"?

I am freed to focus 100% of my time and energy on providing quality care for you.

When therapists are “in-network” with insurance companies, it often means they have to spend hours of time completing insurance paperwork, face delays in payment, and receive below-market rates. Using insurance also means that your therapy will may be controlled by or interrupted by the insurance company. For example, the insurance company could put a limit to your number of sessions or decide what type of therapy you should have. Because insurance representatives are not mental health professionals they should not be in a position to make those types of decisions for you.

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